In March of this year, Neelu Joseph received a flurry of text messages from her mother, who was at the going-out-of-business sale at their local Macy’s. She was floored—not by the deals but because her childhood mall, Metrocenter Mall in Glendale, Arizona, was losing another big box store. Sears exited a couple of years ago, and the mall had steadily lost tenants like the Gap, H & M, and Abercrombie and Fitch. Her teenage self would barely recognize the place today.
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